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Shipping & Returns

Last updated 25 July 2026

Shipping

Free shipping on orders above ₹999; a flat delivery fee applies below that. Orders are typically dispatched within 1–2 business days and delivered within 3–7 business days depending on location.

Returns

Unopened, unused items can be returned within 7 days of delivery. Contact us with your order number and reason for return — we'll arrange pickup or share a return address.

Refunds

Once we receive and inspect the returned item, refunds are issued to the original payment method (or by bank transfer for Cash on Delivery orders) within 5–7 business days.

Damaged or wrong items

If an item arrives damaged or incorrect, contact us within 48 hours of delivery with a photo — we'll replace it or refund it in full, no return shipping needed.

Non-returnable items

Opened food/nutrition products can't be returned for hygiene and safety reasons unless defective.

Shipping & Returns — Ashhan It